Refund Policy

Any customer who purchased cloud or VPS services are entitled to 100% refund if the following conditions are met:

  1. The service has been purchased for no more than 48 hours, and
  2. The total traffic draw (input + output) was no more than 50 GBytes, and
  3. The IP addresses used was not blocked by others nor received complaints due to use.

Please issue a service ticket to request a refund.

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